Terms of Service

Introduction

Welcome to Cogsworth. These Terms of Service govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

Last updated: January 2026

Service provider: Cogsworth, 47 Innovation Way, Cambridge, CB1 2JD, United Kingdom

1. Acceptance of Terms

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our services.

These terms apply to all visitors, users, and others who access or use our services.

2. Service Description

Cogsworth provides AI integration consulting services, including but not limited to:

• AI readiness assessment and strategy development
• Custom AI solution design and implementation
• Process automation and workflow optimisation
• Training and support for AI integration
• Consultation and advisory services related to artificial intelligence

The specific services provided will be outlined in individual service agreements or project proposals.

3. Acceptable Use Policy

Permitted Uses

You may use our services for legitimate business purposes in accordance with these terms and applicable laws.

Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose or in violation of any regulations
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt the integrity or performance of our services
• Collect or harvest personal information about other users without consent
• Impersonate any person or entity or falsely represent your affiliation
• Use our services to compete with us or develop competing services
• Reverse engineer, decompile, or disassemble any part of our platform

4. User Accounts and Access

Account Creation

Some services may require you to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorised use of your account

Account Security

You are responsible for all activities that occur under your account. We cannot and will not be liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these terms or engaged in conduct that we deem inappropriate or harmful to our services or other users.

5. Service Availability and Modifications

Service Uptime

While we strive to maintain consistent availability, we do not guarantee that our services will be uninterrupted or error-free. We may experience downtime for maintenance, updates, or unforeseen circumstances.

Scheduled Maintenance

We will make reasonable efforts to notify users of planned maintenance that may affect service availability. However, we reserve the right to perform emergency maintenance without prior notice.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We may also impose limits on certain features or restrict access to parts or all of the services without notice or liability.

Updates and Changes

We regularly update our services to improve functionality, security, and user experience. You agree that we may automatically update the services, and these terms will apply to any updated versions.

6. Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and design, are owned by Cogsworth or our licensors and are protected by UK and international intellectual property laws.

Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use our services for their intended purpose. This licence does not include the right to:

• Modify, copy, or distribute our content or materials
• Use our content for commercial purposes without our consent
• Remove or alter any copyright, trademark, or proprietary notices
• Transfer or sublicense your rights to any third party

User-Generated Content

If you submit any content to our services, you grant us a worldwide, royalty-free licence to use, reproduce, modify, and distribute that content for the purpose of providing our services.

Trademarks

Cogsworth and related logos are trademarks of Cogsworth. You may not use these trademarks without our prior written permission.

7. Payment and Fees

Service Pricing

Pricing for our services will be specified in individual proposals or service agreements. All fees are quoted in British Pounds (GBP) unless otherwise stated.

Payment Terms

Payment terms will be outlined in your service agreement. Generally, invoices are due within 30 days of issue unless otherwise agreed. Late payments may incur additional charges.

Price Changes

We reserve the right to modify our pricing. Any price changes will not affect existing contracts but will apply to new engagements or renewals.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

9. Disclaimers and Limitations of Liability

Service Disclaimer

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Cogsworth shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

Maximum Liability

Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Cogsworth, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.

11. Termination

Either party may terminate their use of or access to our services at any time. We reserve the right to terminate or suspend your access immediately, without prior notice, if you breach these terms.

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before pursuing formal legal action, we encourage parties to attempt to resolve disputes through good-faith negotiation.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes by updating the date at the top of this document and, where appropriate, providing additional notice through our website or email.

Your continued use of our services after any modifications indicates your acceptance of the updated terms.

14. Miscellaneous Provisions

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Cogsworth regarding the use of our services.

Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign these terms without restriction.

Waiver

No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term.